用家體驗

出自維基百科,自由嘅百科全書
跳去導覽 跳去搵嘢

用家體驗user experienceUX / UE)係指一個用家用一件產品或者一個系統嗰陣嘅主觀體驗,包括嗰位用家覺得件產品有幾好用或者幾易用。用家體驗呢個概念可以噉樣定義[1]

原版英文:"... a person's perceptions and responses that result from the use or anticipated use of a product, system or service."
粵文翻譯:(用家體驗係)指一個人因為用或者預會用一件產品系統或者服務而有嘅觀感同埋反應。

用家體驗係一個好廣泛嘅概念,包括咗用家喺用件嘢途中或者之後而有,喺情緒認知信念等方面嘅心理變化[1]

[編輯]

  1. 1.0 1.1 International Organization for Standardization (2009). Ergonomics of human-system interaction - Part 210: Human-centered design for interactive systems (formerly known as 13407). ISO F±DIS 9241-210:2009.