原版英文:"... a person's perceptions and responses that result from the use or anticipated use of a product, system or service." 粵文翻譯:(用家體驗係)指一個人因為用或者預會用一件產品、系統或者服務而有嘅觀感同埋反應。
↑ 1.01.1International Organization for Standardization (2009). Ergonomics of human-system interaction - Part 210: Human-centered design for interactive systems (formerly known as 13407). ISO F±DIS 9241-210:2009.